1. User General Terms of Service, Pricing, Refund & Cancellation Policy
User General Terms of Service, Pricing, Refund and Cancellation Policy
The following is a legal agreement between you (“you”, “Student”, “Guardian”, “Parent” or “User/s”) and the owners and operators (“we”, “us”, or “Daresni Education & Training”) of the site at daresni.net (the Website”) and all related activities, services booked within any industry or category via any and or all websites, software, mobile apps, and other services that we provide (together, the “Service”).
- As a registered or not registered User selecting and completing a booking with Daresni, you agree and are bound by the Terms in the full agreement documented as “Daresni Education & Training “Daresni” General Terms of Service & Policies”.
- A User should be a person(s) aged 18+ and should be a responsible adult. Parents or guardians acting on behalf of a minor should be aware of the dangers surrounding engaging person(s) who they have not engaged with in any capacity and should take necessary precautions in this regard. It is mandatory to have a User’s parent, guardian or responsible adult present during any session booked using the Daresni platform.
- A User agrees to be responsible for ensuring that the provision of Coach services can be completed in a suitable environment. A User is also solely responsible for ensuring appropriate supervision is in place throughout any and all booked Service sessions.
- It is important to note, that Daresni offers a flexible pricing policy to Coaches. Coaches will cost their Service based upon their own credentials, market demand and competition. Pricing does not and will not reflect upon Daresni evaluation of Service(s) provided by Coaches registered on the platform.
- Users reserve the right to book a Service(s) based on Coach(es) advertised rate upon searching for particular Service(s).
- A User bears all responsibility of booking Coach(es) bearing in mind all available certified and non-certified information, rating and reviews available at time of booking.
- Daresni will ensure information is accurate and credible and will adhere to enforce all policies and procedures to the best of their capabilities.
- Daresni is not liable for any incorrect or inaccurate information uploaded to the platform by Coaches registered on the platform.
- Users accept that, while Daresni always endeavor to ensure that Service(s) are provided to the highest standard possible, Daresni do not guarantee any success or specific results.
- Users understand and acknowledge that once Service(s) are booked, payment completed and confirmed, Session(s) must be cancelled more than 24 hours in advance of confirmed booking date and time in order to receive a complete and full refund.
- Any Service(s) cancellation less than 24 hours before a booked session will be refunded the advertised and confirmed amount, less 10% service fee.
- If the Coach does not provide a service/upon no-show without reasonable explanation, or cancellation without notice, the payment will be refunded completely and in full to the User.
- The User understands that Coaches reserve the right to cancel any booked session, even after payment, within a specific time frame and the User will be provided with a full refund.
- Every User will be prompted to rate a Coach upon service completion which will act as a “confirmation of service completion”.
- Ratings reflect the standard and quality of a Coach. A User is encouraged to rate Coach(es) fairly and accurately, in order to provide feedback opportunities for both other Users and Coaches in the Daresni community.
1.2. Coach General Terms of Service, Pricing, Refund & Cancellation Policy
The following is a legal agreement between you (“you”, “Teacher”, “Coach”) and the owners and operators (“we”, “us”, or “Daresni Education & Training”) of the site at daresni.net (the Website”) and all related activities, services offered within any industry or category via any and or all websites, software, mobile apps, and other services that we provide Users (together, the “Service”).
- As a registered Coach, you confirm your registration, commitment to the platform and agree to be bound by the Terms pertained to the full agreement documented as “Daresni Education & Training “Daresni” General Terms of Service & Policies”.
- A User should be a person(s) aged 18+ and should be a responsible adult. It is mandatory to have a User’s parent, guardian or responsible adult present during any session booked using the Daresni platform. Coach(es) should ensure this policy is adhered to in order to protect both User and Coach rights.
- Daresni offers a flexible pricing policy to Coaches. Coaches can cost their Service based upon their own credentials, market demand and competition. It is possible to change the advertised price based upon market demand. However, a price is charged to User(s) based upon the time of booking. Any services booked on a date post a price change will be charged the price advertised at time of booking. User payment to Daresni will be at initial time of booking and will correspond to the advertised price at that time.
- Coach(es) will ensure all registered information on Daresni are accurate, up to date and not deceptive in any way.
- The Coach will hereby ensure that their schedules are up to date and accurate in order to use Daresni efficiently and avoid disruption of schedules.
- A registered Coach will receive notification(s) once a session(s) is/are booked on the platform. Notification(s) will contain the name, date, time and location of each booking.
- A Coach will ensure he/she responds and confirms or declines booking(s). Coach(es) will be responsive by acknowledging or cancelling Service(s) provided by Daresni from Users in a timely manner.
- The Coach will ensure they act in a professional capacity in all manners when conducting any booked Service(s).
- Daresni has the right to remove Coaches whom had confirmed bookings and did not provide the full Service(s) as per advertised at time of booking.
- Daresni will dispatch payments to Coach(es) after Service(s) have been completed within 7 days minus 10% Daresni transactional fee.
- Coach(es) understands that any session that has not been completed, will effect their overall rating on the Daresni platform and may reduce their chances of obtaining further bookings.
- Daresni will allow any session to be cancelled within 12 hours before the booked service appointment and a full refund will be provided to the User.
- Daresni provides the platform to connect Coaches and Users. If a Coach connects to a User on a personal capacity, and not via the platform, Daresni has the right to remove the Coach from the platform immediately.
- The Coach will never hurt/injure, or act in any way unconventional during a session with a User.
These terms and conditions shall govern the use of our websites, software, mobile apps, and other services that we provide and the provision of offering of any Service(s) to you.
By using our websites, software, mobile apps, and other services that we provide, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our Service(s).
If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.
If either party breaches any term of this agreement, Daresni reserves the right to cancel that party's membership without notice.